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Terms of Service

Last updated: 8 August 2026

These Terms of Service (“Terms”) govern your use of this website and the flooring services provided by Exolutis Flooring (“Exolutis,” “we,” “us”). By requesting an estimate or booking a project, you agree to these Terms.

Estimates and quotes

In-home estimates are free. Prices listed on this site are starting prices and per-square-foot rates that cover installed labor with a stated project minimum; they are not final quotes. Your final price is provided in writing after we measure your project and you select materials. Written quotes are valid for the period stated on them and may change if project scope, materials, or discovered conditions differ from what was quoted.

Bookings, authorization, and payment

When you book online, your card is authorized at checkout and captured only after your project is measured, confirmed, and scheduled, as described in our Refund & Cancellation Policy. Payments are processed by Square. If you choose a payment plan, you authorize us to securely store your card and charge the agreed weekly installments automatically until the balance is paid. You agree to provide accurate billing information and to keep a valid payment method on file for the duration of a plan.

Scheduling and site conditions

Installation dates are scheduled after your project is confirmed and may be affected by material availability, weather, and discovered site conditions. You agree to provide safe access to the work areas and to clear personal items unless you have purchased furniture- or appliance-moving as an add-on. If, once existing flooring is removed, we discover subfloor damage, moisture, or other conditions that were not visible at the estimate, we will notify you and agree any additional scope and cost with you before proceeding.

Materials and change orders

Custom, cut-to-size, and special-order materials are ordered for your specific project and are non-refundable once ordered. Changes you request after work is scheduled or begun may be handled as a written change order affecting price and schedule.

Workmanship and warranties

We warrant that our installation workmanship will be free from defects and performed in a professional manner. If a workmanship defect appears, we will repair it at no charge for the period stated in your written quote or invoice. This workmanship warranty does not cover defects in the flooring materials themselves (which are covered by the applicable manufacturer warranty), nor damage caused by misuse, accidents, moisture events, improper maintenance, or normal wear. This is your exclusive remedy for workmanship issues.

Limitation of liability

To the fullest extent permitted by law, Exolutis is not liable for indirect, incidental, or consequential damages arising from our services or your use of this site. Our total liability for any claim relating to a project is limited to the amount you paid us for that project. Nothing in these Terms limits liability that cannot be limited under applicable law.

Governing law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Colorado.

Changes to these Terms

We may update these Terms from time to time. The version posted here, with its “last updated” date, governs your use of the site. Material changes affecting an active project will be communicated to you directly.

Questions about this policy

Contact Exolutis Flooring at info@exolutis.com or (720) 261-2880, or by mail at 2250 S Oneida St Ste 300, Denver, CO 80224.